Background

Staypineapple is a US-based hotel group operating 10 properties across the country. To keep operations smooth and consistent, the organization manages its systems and integrations centrally.

With multiple platforms and evolving reporting requirements, maintaining reliable connections between systems is essential. Previously, data silos and complex reporting made it harder to ensure accurate, timely insights across all properties.

By partnering with Omniboost and using the DataHub, Staypineapple now manages all system mappings and integrations in one central place, giving the team better visibility, control, and consistency across the portfolio.

Here's what they have to say about the partnership:

Our partnership with Omniboost has brought a new level of stability to how our systems work together. Previously we relied on scripts and file conversions that could easily break and required constant troubleshooting. With Omniboost, we now have far better visibility and control over our integrations, and our operations run much more smoothly.

Robin Koetje
Vice President of Information Technology, Staypineapple

The Challenge

Managing integrations across a centrally controlled portfolio requires both flexibility and precision.

Staypineapple faced several operational challenges:

  • Limitations in system exports and reporting parameters, making consistent automation difficult
  • Complex manual work to maintain mappings across multiple properties
  • Friction between platforms due to disconnected systems
  • Reduced ability to adapt quickly as reporting and operational needs evolved

With 10 properties to manage, smooth system connectivity was essential, as any errors or delays could impact financial accuracy, reporting, and operational oversight.

The Solution

By implementing Omniboost’s DataHub, Staypineapple created a centralized integration framework that puts the team in control while keeping all systems in sync.

1. Centralized Integration Management via DataHub

The DataHub serves as a single point of control for all system mappings and integrations across the portfolio:

  • Aligns with centralized operational oversight
  • Standardizes data handling across all properties
  • Simplifies setup, monitoring, and maintenance
  • Provides clear visibility into all connections and flows

This centralized approach replaces isolated property-level configurations and creates one cohesive integration environment.

2. Improved System Connectivity

With the DataHub managing integrations, systems now communicate reliably:

  • Smoother data flow between platforms
  • Reduced operational friction
  • Fewer errors and manual interventions

3. Flexible Data Handling for Evolving Needs

The DataHub also allows Staypineapple to adapt as needs change:

  • Quickly adjust system mappings and reporting setups
  • Support advanced workflows without reconfiguring each property
  • Scale infrastructure efficiently as the portfolio grows

The Result

Today, Staypineapple benefits from:

  • Smooth and consistent system integration across 10 properties
  • Centralized control through the DataHub
  • Reduced manual work and friction in reporting
  • More reliable financial and operational data flows
  • Greater confidence in system performance and oversight
  • A collaborative, long-term technology partnership

With Omniboost and the DataHub, the team can focus on delivering consistent guest experiences rather than managing technical constraints.